Managing people: sometimes it's about the simple things

Managing people, keeping them productive, happy and engaged, is one of the major ongoing challenges of managers. It seems we are always looking for the latest management skills techniques to help us manage our people. But you know, sometimes it's the simple things that have the most effect.

Take a look at this article from The Salt Lake Tribune, "A sincere apology can go a long way toward easing office relations". But don't just read it—put it into practice!

Here's the link:

http://www.sltrib.com/business/ci_3038672