Management skills: Morale suffers in impersonal workplace

This illuminating article from the Chicago Sun Times comments on a recent poll on the subject of employee morale. Everyone, it seems, agrees that morale is down. Almost everyone also seems to agree on the reasons for this, prime among which is poor communication from the top. So why is nothing being done about it?

I wrote my book, "The Hidden Profit Center—a tale of profits lots and found through communication", to point out the enormous financial cost of poor communication. Some senior executives got the message and I have spoken on the subject to their people and helped them understand what they can do.

The article says, "Many high- and mid-level executives today are under too much pressure and moving too fast to take the time to communicate directly and personally with workers and give them understanding, insight and a preview of company policies and progress." That's true, and it's costing them huge amounts of money, employee turnover being just one of the factors.

As a manager, even if only of a small group of people, you need to take the time and make the effort to communicate with your people all the time.

Here's the link to the rest of the story: Morale suffers in impersonal workplace