Monday, March 28, 2005

Watch your language

This story is a good discussion of the use of slang vs appropriate business language. Whether we like it or not, the words we use speak volumes about us, and people in the workplace makes judgements based on those words. I suggest the following steps:

1. Read the article.
2. Pay attention to your own workplace language. If it leans towards slang or vernacular, work on it one word or phrase at a time and develop better language habits. If your social set uses a lot of slang, learn to switch between language styles as appropriate - this is discussed in the article.
3. Listen to the people who report to you. The image of your group or department is affected by the way they speak too, so it's in your interest to help them do a better job. It's also an important part of managing to coach your people to improve. Helping them use appropriate language is a good place to start. Here's the link:

Record-Journal

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